Freshfields Bruckhaus Deringer LLP: Portrait of a social intranet

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This case study has not been compiled by E20Cases, but is instead provided by our partner Headshift Ltd.

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The global law firm Freshfields Bruckhaus Deringer needed a simpler method to maintain their various intranet sites. Client information and the process of maintaining it was too time consuming and too complicated. We replaced their traditional intranet platform with an enterprise wiki system to ensure that communication and collaboration became an integral part of how people work. The result is now a much richer and more accurate set of information for decision-making, with a ten-fold increase in the level of contribution.



Erhebung der Daten / Einreichung: 2009 - März 2010

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